FAQ'S

Do you have any other questions? Get in touch with us today.

How much does a solar power setup cost?

The cost of a solar power system will depend on the system size you install. Get in touch with the J. A. Russell Ltd and Radcliffe Electrical Solar team for more information. If you are a homeowner, talk to your electrician and ask them to get in touch with us.

How do I order solar product?

As a J. A. Russell Ltd or Radcliffe Electrical customer, you can order directly from our website at www.jarussell.co.nz/on2site. You can also order solar products by visiting your local branch, by contacting your sales representative, or as part of the consultation process with our solar team. Solar products can be supplied by any of our 76 branches nationwide.

What type of warranty is supplied with the system? 

Different components of the solar system will come with different warranty lengths. Get in touch with the J. A. Russell Ltd and Radcliffe Electrical Solar team for more information.

What can affect the amount of solar electricity generated? 

Your location and seasonal changes can effect how much power your system will produce. The orientation and angle of the panels can also have an effect on annual energy production. Placing panels in a north-facing direction is optimal, however placing panels on a west or east facing roof will still produce a substantial amount of power. In New Zealand, panels will not perform well if they face to the south. The tilt angle is also very important to maximise the energy created from your panels. Most New Zealand homes have a roof pitch of 20° to 30° which in most situations is perfect. A minimum tilt of 5° to 10° is recommended to ensure self-cleaning by rainfall to help keep the system running at its best. A regular cleaning schedule is also recommended.

How do I get started? 

If you are an electrician, contact your local branch or the J. A. Russell Ltd and Radcliffe Electrical Solar team at solar@jarussell.co.nz.

If you are a homeowner, talk to your electrician and ask them to get in touch with us. Solar systems should only be installed by registered electricians.

Is solar suitable for New Zealand homes and buildings? 

New Zealand is the perfect place to be harvesting and reusing energy or simply just benefitting from the cost savings that solar installations can bring. Most locations around New Zealand enjoy about 2,000 hours of sunshine each year and many receive more.